5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/15/2022
Customer Review
Great place to call home! Exceptional customer service and the entire staff always make me feel welcome.
Great place to call home! Exceptional customer service and the entire staff always make me feel welcome.
By: Gina E.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 9/24/2022
Customer Review
Mario is great!!!
Mario is great!!!
By: Certified Resident
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 6/6/2022
Customer Review
Maintenance orders are always done in a very timely manor and I appreciate that so much!
Maintenance orders are always done in a very timely manor and I appreciate that so much!
By: Diana S.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/30/2022
Customer Review
Very friendly and quick service
Very friendly and quick service
By: Nitish G.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/13/2022
Customer Review
I always love coming home to my apartment home at Windsor Lantana Hills.
It’s safe and secure, and beautifully maintain...
I always love coming home to my apartment home at Windsor Lantana Hills.
It’s safe and secure, and beautifully maintained.
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By: Diana S.
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 1/26/2022
Customer Review
Windsor Lantana Hills is a quiet, clean community located in a lush area of Austin while still be close to shopping and ...
Windsor Lantana Hills is a quiet, clean community located in a lush area of Austin while still be close to shopping and entertainment.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/24/2021
Customer Review
Everyone was very amazing
Everyone was very amazing
By: Cody G.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/24/2021
Customer Review
I was pleasantly surprised how quickly the request was acknowledged, addressed and completed. Outstanding service!
I was pleasantly surprised how quickly the request was acknowledged, addressed and completed. Outstanding service!
By: Michael C.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/2/2021
Customer Review
The staff is incredibly friendly and helpful. I moved in from out-of-state and everyone made sure I knew exactly what I ...
The staff is incredibly friendly and helpful. I moved in from out-of-state and everyone made sure I knew exactly what I needed to do and have set up before the move-in date to make the process as seamless as possible. The only reason someone did not accompany me to my apartment after receiving the keys is due to the pandemic, which is completely understandable.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 9/22/2021
Customer Review
I am very happy with my decision to make Windsor my home. I absolutely love it here.
I am very happy with my decision to make Windsor my home. I absolutely love it here.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 9/5/2021
Customer Review
Staff is amazing!!!! Everyone walks around with a smile making everyone feel welcomed. Maintenance is fast always willin...
Staff is amazing!!!! Everyone walks around with a smile making everyone feel welcomed. Maintenance is fast always willing to go the extra mile to get the problem resolved and you can't forget the wonderful ladies working in the office keeping customer service as a priority and making Lantana the wonderful place it is! I love it here!
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 8/31/2021
Customer Review
We are very happy with this community. The property is clean and well-maintained. The pool is great and I use the gym se...
We are very happy with this community. The property is clean and well-maintained. The pool is great and I use the gym several times a week. We have had a couple of very minor maintenance issues which have been resolved quickly by friendly staff. Highly recommend!
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By: Catharine B.
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 8/20/2021
Customer Review
The service was prompt.
The service was prompt.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 8/6/2021
Customer Review
I love the community here! It feels like a family! Wouldnt want to be anywhere else.
I love the community here! It feels like a family! Wouldnt want to be anywhere else.
By: Jacqueline A.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 8/4/2021
Customer Review
Hands down, I have never had a better experience getting an issue taken care of at a rental property. Many thanks to you...
Hands down, I have never had a better experience getting an issue taken care of at a rental property. Many thanks to your on call team!
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 7/20/2021
Customer Review
It was a great move-in experience. I worked with Micaela at the leasing office and she ensured an almost perfect move-in...
It was a great move-in experience. I worked with Micaela at the leasing office and she ensured an almost perfect move-in experience for me.
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By: Roni M.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 7/17/2021
Customer Review
Best apartments and staff literally everrrrrrr. :)
Best apartments and staff literally everrrrrrr. :)
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 7/10/2021
Customer Review
Awesome staff at the front rental office! I rented and left Texas. Upon arrival, I found two champagne flutes, and a bot...
Awesome staff at the front rental office! I rented and left Texas. Upon arrival, I found two champagne flutes, and a bottle sitting on my
kitchen island, with a personal hand-written note. Moving is stressful, especially from Seattle to Austin! The letter and the champagne was such a great welcoming touch, one that I will always remember, especially considering that I was really convinced Texas is not my cup if tea! The hospitality and the level of caring at Windsor Lantana Hills (is this the name of my community? My apologies. I'm still new here, learning names) made me want to stay and see what Texas has to offer. So far, 6 weeks post my signing the lease and two weeks of my actually living here, I must say, I love it so far! Part if the credit goes to your lovely, duper helpful, awesome, amazing staff, especially Mary (Marie, or.... I am also bad with names) who is always available to answer any of my stupid questions, i.e. I just received a package at Luxur One. Why isn't my code being recognized? Duh! Because there are three luxur package boxes. I was at number 3, instead if number one. It was near closing time of the office. Yet, she was so so so welcoming and explained how mailing works so calmly and without rushing it! Thank you Marie (Mary, ...) even though I am yet to learn your name, you ROCK!
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By: Arash T.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/17/2021
Customer Review
Maintenance and work orders are quick and easy to submit online with specifics and description. Response time is appreci...
Maintenance and work orders are quick and easy to submit online with specifics and description. Response time is appreciably within 2 days. The work is assessed well, completed quickly and effectively and promptly cleaned up and sanitized if necessary by the worker. They are quite courteous and have diligently followed COVID-19 masking and sanitation rules. I am quite satisfied with Windsor Community's maintenance system.
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By: Vinay S.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/29/2021
Customer Review
Thank you for always being awesome!!
Thank you for always being awesome!!
By: Olivia S.
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 5/12/2021
Customer Review
Great community
Great community
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/9/2021
Customer Review
Your guys are always very responsive and professional. Ive never had a problem they couldnt rectify.
Your guys are always very responsive and professional. Ive never had a problem they couldnt rectify.
By: John D.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/4/2021
Customer Review
The management of this community far exceeded my level of expectations. Not just COVID, but through the Feb. 2021 winter...
The management of this community far exceeded my level of expectations. Not just COVID, but through the Feb. 2021 winter storm as well. They were informative, supportive, considerate and more importantly THERE. I haven't lived in an apt. complex in over 48 yrs. I never dreamed this level of service still existed. Thank you to the hard work and extreme effort the office & maintenance staff put in to make sure we are safe and comfortable. I highly recommend this community.
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By: Zelda C.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/1/2021
Customer Review
Mario was great!
Mario was great!
By: Lauren V.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/17/2021
Customer Review
I love living at Windsor Lantana Hills, I always feel safe and secure. The grounds are beautiful and always well kept. T...
I love living at Windsor Lantana Hills, I always feel safe and secure. The grounds are beautiful and always well kept. The amenities, especially the pool area, are a fun place to relax and unwind.
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By: Diana S.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/24/2021
Customer Review
This community is amazing! The grounds are well kept, the amenities are worth the stay here and the staff is amazing. Th...
This community is amazing! The grounds are well kept, the amenities are worth the stay here and the staff is amazing. The office is continuously keeping us informed and up to date on any issues that may arise (which isn't many). The features and quality of the apartment are well kept after each tenant, as well just helps feels like home. The location is the perfect distance to downtown, to zilker park and a lot of restaurants. It feels very welcoming, even a move during Covid-19. The staff are ready to help as needed. The pool is amazing, the exercise room is clean with lots of options to fulfill a workout. Love having a couple of BBQ near by for those summer nights. There are plenty of activities held monthly to help you find friends here at the complex. As a mom of two littles, I find it family friendly.
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By: Cady K.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/5/2021
Customer Review
Maintenance staff is courteous, efficient and timely. Thanks so much for your prompt responses. .
Maintenance staff is courteous, efficient and timely. Thanks so much for your prompt responses. .
By: Leticia G.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 1/30/2021
Customer Review
Best apartment complex Ive lived at and they truly take care of your maintenance needs quickly. Super friendly staff too...
Best apartment complex Ive lived at and they truly take care of your maintenance needs quickly. Super friendly staff too! And communication is world-class; I dont say that lightly.
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By: Clayton P.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 1/26/2021
Customer Review
I love the location of this complex and the price for the location is outstanding. Your 12 minutes from
Downtown in a br...
I love the location of this complex and the price for the location is outstanding. Your 12 minutes from
Downtown in a brand new complex and pay a much lower rent. Its great.
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By: Kyle C.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 1/22/2021
Customer Review
The employees who work here (both in the office + maintenance), are very courteous, responsive, and kind. We appreciate ...
The employees who work here (both in the office + maintenance), are very courteous, responsive, and kind. We appreciate that they take all of our concerns very seriously, and it truly adds a sense of security to our being here, as well as an elevated sense of living.
We love living here and would recommend it to anyone!
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 1/21/2021
Customer Review
Really safe and nice place to live. Very clean and way enough from the noise of the city. Appreciate the community engag...
Really safe and nice place to live. Very clean and way enough from the noise of the city. Appreciate the community engagement and concern for health during COVID.
Read More about this review
By: Mike T.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 1/21/2021
Customer Review
This is the second Windsor property I've leased. The amenities, community appearance, maintenance, and apartment furnish...
This is the second Windsor property I've leased. The amenities, community appearance, maintenance, and apartment furnishings are unmatched. Until I decide to buy a home, I will always live at a Windsor property.
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By: Certified Resident
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 1/19/2021
Customer Review
One of the best apartment complexes I've lived at. I appreciate the staff always trying to be better.
One of the best apartment complexes I've lived at. I appreciate the staff always trying to be better.
By: Certified Resident
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 12/20/2020
Customer Review
The Windsor Lantana Hills community is fantastic! The amenities are outstanding, the other residents are great, and the ...
The Windsor Lantana Hills community is fantastic! The amenities are outstanding, the other residents are great, and the management is very accommodating.
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By: Eric M.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 12/8/2020
Customer Review
Windsor is everything I wanted in an apartment. Close enough to the city to make last-minute dinners downtown easy but a...
Windsor is everything I wanted in an apartment. Close enough to the city to make last-minute dinners downtown easy but also far enough to still be able to immerse yourself in nature.
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By: Danielle F.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/28/2020
Customer Review
We had a clogged kitchen sink (not draining) the day before Thanksgiving day! We submitted our service request via the o...
We had a clogged kitchen sink (not draining) the day before Thanksgiving day! We submitted our service request via the online portal and a maintenance tech was at our door ready to help fix our sink within two hours or less! He was skilled, professional, and very nice! We are grateful for the Windsor Latana Maintenance Team!!! Thank you!
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By: Jacqueline W.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/5/2020
Customer Review
Great community and responsive office. I recommend this location. Five stars already on Google review.
Great community and responsive office. I recommend this location. Five stars already on Google review.
By: Hari R.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/6/2020
Customer Review
Very clean and quiet complex overall. Residents are respectful. The apartment itself was in great condition when we move...
Very clean and quiet complex overall. Residents are respectful. The apartment itself was in great condition when we moved in.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/25/2020
Customer Review
I am so impressed with Windsor Lantana Hills! The move-in went so smoothly and all of the leasing agents in the office w...
I am so impressed with Windsor Lantana Hills! The move-in went so smoothly and all of the leasing agents in the office were all very helpful. The apartment itself was so clean and was so intact when we moved in. Loved the selling gifts for ourselves and our pup! Thank you! We are very happy to be here!
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By: Lauren V.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/21/2020
Customer Review
Windsor lantana is an amazing complex. I moved from Windsor oak hill and theyre both wonderful, you cannot go wrong with...
Windsor lantana is an amazing complex. I moved from Windsor oak hill and theyre both wonderful, you cannot go wrong with either. I also love how beautiful the property is and how animals are allowed! The entire community here is amazing.
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By: Rachel A.
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 6/9/2020
Customer Review
We are very well satisfied. Ongoing concern is the condition of the stairwells which, I believe, is being addressed.
We are very well satisfied. Ongoing concern is the condition of the stairwells which, I believe, is being addressed.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/8/2020
Customer Review
I love being a resident at Windsor Lantana Hills! Me, my wife, and our 11 year old labradoodle could not be happier. The...
I love being a resident at Windsor Lantana Hills! Me, my wife, and our 11 year old labradoodle could not be happier. The apartment, garage, dog park; clubhouse - meeting room, catering kitchen, exercise room, and home theatre; pool, fire pit, BBQ grills... and the list goes on and on which are all fantastic. The leasing staff are equally great - feel like royalty the way we are treated and pampered. I could go on forever, this is the place to live!
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By: Jackie M.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/7/2020
Customer Review
Lived here for almost 3 years now and I love it.
Lived here for almost 3 years now and I love it.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/2/2020
Customer Review
Windsor Lantana Hills and its sister communities are the first to appear on my radar during my search for the best apart...
Windsor Lantana Hills and its sister communities are the first to appear on my radar during my search for the best apartments in Austin to reside in. The community is clean, attractive, friendly and homey, with a variety of facilities provided. The apartments are amazing to say the least and well worth the money. When I live here, I feel posh!
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By: Vinay S.
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 5/23/2020
Customer Review
Very pleasant place to live, excellent staff.
Very pleasant place to live, excellent staff.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/25/2020
Customer Review
Windsor Lantana Hills is a beautiful complex. Neighbors are friendly and respectful. Maintenance requests are fulfilled ...
Windsor Lantana Hills is a beautiful complex. Neighbors are friendly and respectful. Maintenance requests are fulfilled promptly. Management is responsive and courteous. I picked my apartment for the pet yard, the nice interior finishes, the availability of a garage with indoor entrance, the large dog park, overall appearance of the grounds and the smart package lockers.
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By: Kristina T.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/25/2020
Customer Review
The Hill Country looks beautiful out here
The Hill Country looks beautiful out here
By: Certified Resident
Source: Kingsley