Reviews from Verified Windsor Residents at Windsor Lantana Hills

Great place to call home! Exceptional customer service and the entire staff always make me feel welcome.

Mario is great!!!

Maintenance orders are always done in a very timely manor and I appreciate that so much!

Very friendly and quick service

I always love coming home to my apartment home at Windsor Lantana Hills. It’s safe and secure, and beautifully maintained.

Windsor Lantana Hills is a quiet, clean community located in a lush area of Austin while still be close to shopping and entertainment.

Everyone was very amazing

I was pleasantly surprised how quickly the request was acknowledged, addressed and completed. Outstanding service!

The staff is incredibly friendly and helpful. I moved in from out-of-state and everyone made sure I knew exactly what I needed to do and have set up before the move-in date to make the process as seamless as possible. The only reason someone did not accompany me to my apartment after receiving the keys is due to the pandemic, which is completely understandable.

I am very happy with my decision to make Windsor my home. I absolutely love it here.

Staff is amazing!!!! Everyone walks around with a smile making everyone feel welcomed. Maintenance is fast always willing to go the extra mile to get the problem resolved and you can't forget the wonderful ladies working in the office keeping customer service as a priority and making Lantana the wonderful place it is! I love it here!

We are very happy with this community. The property is clean and well-maintained. The pool is great and I use the gym several times a week. We have had a couple of very minor maintenance issues which have been resolved quickly by friendly staff. Highly recommend!

The service was prompt.

I love the community here! It feels like a family! Wouldnt want to be anywhere else.

Hands down, I have never had a better experience getting an issue taken care of at a rental property. Many thanks to your on call team!

It was a great move-in experience. I worked with Micaela at the leasing office and she ensured an almost perfect move-in experience for me.

Best apartments and staff literally everrrrrrr. :)

Awesome staff at the front rental office! I rented and left Texas. Upon arrival, I found two champagne flutes, and a bottle sitting on my kitchen island, with a personal hand-written note. Moving is stressful, especially from Seattle to Austin! The letter and the champagne was such a great welcoming touch, one that I will always remember, especially considering that I was really convinced Texas is not my cup if tea! The hospitality and the level of caring at Windsor Lantana Hills (is this the name of my community? My apologies. I'm still new here, learning names) made me want to stay and see what Texas has to offer. So far, 6 weeks post my signing the lease and two weeks of my actually living here, I must say, I love it so far! Part if the credit goes to your lovely, duper helpful, awesome, amazing staff, especially Mary (Marie, or.... I am also bad with names) who is always available to answer any of my stupid questions, i.e. I just received a package at Luxur One. Why isn't my code being recognized? Duh! Because there are three luxur package boxes. I was at number 3, instead if number one. It was near closing time of the office. Yet, she was so so so welcoming and explained how mailing works so calmly and without rushing it! Thank you Marie (Mary, ...) even though I am yet to learn your name, you ROCK!

Maintenance and work orders are quick and easy to submit online with specifics and description. Response time is appreciably within 2 days. The work is assessed well, completed quickly and effectively and promptly cleaned up and sanitized if necessary by the worker. They are quite courteous and have diligently followed COVID-19 masking and sanitation rules. I am quite satisfied with Windsor Community's maintenance system.

Thank you for always being awesome!!

Great community

Your guys are always very responsive and professional. Ive never had a problem they couldnt rectify.

The management of this community far exceeded my level of expectations. Not just COVID, but through the Feb. 2021 winter storm as well. They were informative, supportive, considerate and more importantly THERE. I haven't lived in an apt. complex in over 48 yrs. I never dreamed this level of service still existed. Thank you to the hard work and extreme effort the office & maintenance staff put in to make sure we are safe and comfortable. I highly recommend this community.

Mario was great!

I love living at Windsor Lantana Hills, I always feel safe and secure. The grounds are beautiful and always well kept. The amenities, especially the pool area, are a fun place to relax and unwind.

This community is amazing! The grounds are well kept, the amenities are worth the stay here and the staff is amazing. The office is continuously keeping us informed and up to date on any issues that may arise (which isn't many). The features and quality of the apartment are well kept after each tenant, as well just helps feels like home. The location is the perfect distance to downtown, to zilker park and a lot of restaurants. It feels very welcoming, even a move during Covid-19. The staff are ready to help as needed. The pool is amazing, the exercise room is clean with lots of options to fulfill a workout. Love having a couple of BBQ near by for those summer nights. There are plenty of activities held monthly to help you find friends here at the complex. As a mom of two littles, I find it family friendly.

Maintenance staff is courteous, efficient and timely. Thanks so much for your prompt responses. .

Best apartment complex Ive lived at and they truly take care of your maintenance needs quickly. Super friendly staff too! And communication is world-class; I dont say that lightly.

I love the location of this complex and the price for the location is outstanding. Your 12 minutes from Downtown in a brand new complex and pay a much lower rent. Its great.

The employees who work here (both in the office + maintenance), are very courteous, responsive, and kind. We appreciate that they take all of our concerns very seriously, and it truly adds a sense of security to our being here, as well as an elevated sense of living. We love living here and would recommend it to anyone!

Really safe and nice place to live. Very clean and way enough from the noise of the city. Appreciate the community engagement and concern for health during COVID.

This is the second Windsor property I've leased. The amenities, community appearance, maintenance, and apartment furnishings are unmatched. Until I decide to buy a home, I will always live at a Windsor property.

One of the best apartment complexes I've lived at. I appreciate the staff always trying to be better.

The Windsor Lantana Hills community is fantastic! The amenities are outstanding, the other residents are great, and the management is very accommodating.

Windsor is everything I wanted in an apartment. Close enough to the city to make last-minute dinners downtown easy but also far enough to still be able to immerse yourself in nature.

We had a clogged kitchen sink (not draining) the day before Thanksgiving day! We submitted our service request via the online portal and a maintenance tech was at our door ready to help fix our sink within two hours or less! He was skilled, professional, and very nice! We are grateful for the Windsor Latana Maintenance Team!!! Thank you!

Great community and responsive office. I recommend this location. Five stars already on Google review.

Very clean and quiet complex overall. Residents are respectful. The apartment itself was in great condition when we moved in.

I am so impressed with Windsor Lantana Hills! The move-in went so smoothly and all of the leasing agents in the office were all very helpful. The apartment itself was so clean and was so intact when we moved in. Loved the selling gifts for ourselves and our pup! Thank you! We are very happy to be here!

Windsor lantana is an amazing complex. I moved from Windsor oak hill and theyre both wonderful, you cannot go wrong with either. I also love how beautiful the property is and how animals are allowed! The entire community here is amazing.

We are very well satisfied. Ongoing concern is the condition of the stairwells which, I believe, is being addressed.

I love being a resident at Windsor Lantana Hills! Me, my wife, and our 11 year old labradoodle could not be happier. The apartment, garage, dog park; clubhouse - meeting room, catering kitchen, exercise room, and home theatre; pool, fire pit, BBQ grills... and the list goes on and on which are all fantastic. The leasing staff are equally great - feel like royalty the way we are treated and pampered. I could go on forever, this is the place to live!

Lived here for almost 3 years now and I love it.

Windsor Lantana Hills and its sister communities are the first to appear on my radar during my search for the best apartments in Austin to reside in. The community is clean, attractive, friendly and homey, with a variety of facilities provided. The apartments are amazing to say the least and well worth the money. When I live here, I feel posh!

Very pleasant place to live, excellent staff.

Windsor Lantana Hills is a beautiful complex. Neighbors are friendly and respectful. Maintenance requests are fulfilled promptly. Management is responsive and courteous. I picked my apartment for the pet yard, the nice interior finishes, the availability of a garage with indoor entrance, the large dog park, overall appearance of the grounds and the smart package lockers.

The Hill Country looks beautiful out here